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Refunds & Shipping
Refunds
Refunds are available within 14 days of purchase. Buyer covers postage costs for the return of an item. Please contact us on 01736 795986 or email jennifer_marqui71@hotmail.com if you have any questions about a recent order.
Shipping
Items are shipped via Royal Mail 2nd class post and prices start from £1.55 depending on the size of the item. Our shipping method includes:
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Delivery in two to three working days including Saturdays
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Includes compensation cover up to £20*
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Prices start at 85p for letters up to 100g
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Same price for all UK addresses
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Shipping Costs
Letter
Max 100g | Max L 24cm x W 16.5cm x D 0.5cm
e.g. Greetings cards, personal letters and postcards
Branch from £ 0.85
Online from £ 0.85
Large Letter
Max 750g | Max L 35.3cm x W 25cm x D 2.5cm
E.g. Magazines, CDs and DVDs
from £ 1.55
Small Parcel
Max 2kg | Max L 45cm x W 35cm x D 16cm
e.g. Handbags, shoes and board games
from £ 3.69
Medium parcel
Max 20kg | Max L 61cm x W 46cm x D 46cm
e.g. Heavy or bulky items
from £ 4.69